What should I do if I get off the expressway without paying the card or toll? Network-wide hotspot analysis and response guide
Recently, "getting off the expressway without paying the card or toll" has become a hot topic on social platforms. Many car owners have encountered such problems due to ETC malfunctions, negligence in manual passages, etc. This article combines the hot discussions on the entire network in the past 10 days (data as of October 2023) to sort out structured solutions for you.
1. Event background and high-frequency issues

According to traffic forum statistics, related discussions have surged by 35% in the past 10 days, mainly focusing on the following scenarios:
| scene type | Proportion | Typical cases |
|---|---|---|
| ETC recognition failed | 42% | The system did not deduct fees after the railing was raised. |
| Card not picked up at manual channel | 33% | Following the car too closely resulted in failure to collect the card |
| Toll collector's operating error | 18% | Released without handing over the traffic card |
| Equipment failure | 7% | Heavy rain causes system failure |
2. Authoritative processing procedures (common to all provinces and cities)
According to the latest announcements from local highway bureaus, it is recommended to follow the following steps:
| Processing steps | Operation mode | time limit requirements |
|---|---|---|
| Take the initiative to report | Dial 12122 or the local high-speed service hotline | Within 48 hours |
| Back payment | Through the "High Speed Pass" WeChat applet or offline outlets | Within 7 working days |
| Objection appeal | Submit driving recorder video and other evidence | Within 15 days |
3. Answers to the top five questions car owners are most concerned about
Combined with high-frequency questions on Weibo, Douyin and other platforms, we compiled the core answers:
1. Will it be treated as fee evasion?
If you take the initiative to make up payment, it does not constitute fee evasion, but you may face 2-5 times liquidated damages if you are overdue (the standards are different in each province).
2. How to prove unintentional fee evasion?
Keep driving recorder videos, ETC transaction records, GPS tracks and other evidence.
3. How to handle inter-provincial travel?
You can repay nationwide through the "China ETC Service" applet, or go to any provincial expressway business hall to handle it.
4. Will it affect credit reporting?
If the accumulated arrears exceed 500 yuan or have been unpaid for more than three times, they may be included in the local credit record.
5. What should I do if I am stopped on site?
Cooperate with the staff to verify the information and pay back according to the "Longest Distance Charging Standard" (you can appeal later).
4. Comparison of the latest supplementary payment policies in various provinces
| Province | Deadline for backpayment | liquidated damages standard | Special services |
|---|---|---|---|
| Guangdong | 10 days | 20% of the amount owed | Yuetong Card APP self-service processing |
| Zhejiang | 7 days | 0.5% daily late payment fee | Alipay Life Account Application |
| Sichuan | 15 days | No penalty for first offense | High-speed export self-service payment machine |
5. Expert advice and precautions
1.ETC users: Regularly check the power of the equipment, listen to the prompts when passing through, and handle failed transactions on site.
2.artificial channel: Keep a distance of more than 5 meters from the vehicle in front, confirm that you have obtained the pass card, and then drive away.
3.emergency: Can take on-site video (including toll station number, time and other information) as evidence
4.legal risks: Deliberately evading fees exceeding 5,000 yuan may be suspected of fraud and subject to criminal liability.
6. Latest technical solutions
Many places have piloted "innocent payment" systems. When non-payment occurs:
| technical means | Implementation effect | Provinces covered |
|---|---|---|
| License plate recognition + mobile payment | Automatically push back payment notifications | 12 provinces and cities including Beijing, Tianjin and Hebei |
| Beidou trajectory tracking | Accurately calculate travel mileage | Guangdong and Fujian pilot projects |
It is recommended that car owners pay attention to the local expressway group’s official account to obtain the latest policies in a timely manner. Stay calm when encountering problems and handle them according to formal procedures to avoid legal risks.
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